Effective Date: 01/01/2025

Thank you for shopping at our store. We sell digital products, which are instantly accessible after purchase. Because of the nature of digital content, our refund policy is slightly different from that of physical products.

🔁 All Sales Are Final

Due to the immediate access and non-returnable nature of digital products, all sales are final once a download or access has been granted. We do not offer refunds, returns, or exchanges on digital products.

📥 Accidental Purchases or Duplicate Orders

If you made a duplicate purchase or selected the wrong product and have not yet downloaded or accessed the item, please contact us within 24 hours. We may, at our discretion, offer a refund or credit for store use.

🛠 Product Issues or Errors

If you experience technical issues with your file (e.g., corrupted file, broken link, download error), we will:

  • Provide a replacement download link

  • Help troubleshoot compatibility issues

  • Or offer an alternative version (when available)

Please contact support with a description of the problem, your order number, and the product name.

📩 Non-Delivery

If you do not receive your product download link within 30 minutes of payment:

  • Check your spam or promotions folder.

  • Ensure your email address was entered correctly.

  • Contact us immediately so we can resend your file.

We are not responsible for delivery issues caused by incorrect email addresses.

🔒 Unauthorized Use or Chargebacks

If a purchase is completed and the file is accessed or downloaded, initiating a chargeback without valid reason is considered fraud. We reserve the right to ban accounts, block access, and report chargebacks as fraudulent when necessary.

📧 Contact Us

If you have any concerns or require support with your order, please get in touch with us at:
📧 support@digitalprohub.com
or through our [Contact Us] page.